Privacy Policy

Last updated: September 15, 2026 1. Who We Are Ekotana ("we", "us", "our") is operated by Ekotana OÜ, registered in Estonia. Contact: contact@ekotana.com 2. What Data We Collect From Customers: name, email, shipping/billing address, order history, account login info. From Vendors: business name, contact email, address, product listings, sales data. Automatically: basic usage data. 3. How We Use Your Data To process orders and payments, communicate about orders/account, send transactional emails, improve the Platform. We do NOT sell your data. 4. Third-Party Services Stripe (payments), Resend (email delivery), Railway/Vercel (hosting). 5. Your Rights (GDPR) EU/EEA users have the right to access, correct, delete, restrict, or port their data, and to lodge a complaint with a data protection authority. Contact contact@ekotana.com to exercise these rights. 6. Data Retention We retain data as long as your account is active, and as required by tax law thereafter (typically 7 years for transaction records). 7. Cookies We use essential cookies necessary for the Platform to function (such as remembering your cart and keeping you signed in). We also use Vercel Web Analytics, a cookieless, aggregated analytics service that does not track individual visitors. If we ever enable additional cookies for analytics or advertising purposes, we will ask for your consent first via the cookie banner shown on the site. 8. Data Security We use encrypted connections and secure infrastructure. 9. Contact contact@ekotana.com